From 1st February 2020, the WhatsApp is going to end support for some of the selected smartphones. All android having an Android 2.3.7 operating system and iOS phones having iOS 8 as the operating system will not be able to get support from the WhatsApp from next year. Further, the WhatsApp will stop running in all windows phones as well after 31st December onwards. The phones which will be denied to use WhatsApp will need to be upgraded to the higher version s in order to get access of the WhatsApp. Recently, the social messaging app has updated its FAQ section while listing all the phones which will lose access from the next year.
In their FAQ, the WhatsApp has said that the user accounts on these older versions of the phone will simply lapse from the next year. The users will neither be able to make new accounts nor they can re-verify their existing accounts from 1st February of the next year. They issued a list of advisories for the users of WhatsApp in older versions of the smartphones. The WhatsApp provided an option to save the chats of the users with or without media.
If you want to save chats and images to need to follow these steps:
- To back up your chats and media, go to the WhatsApp settings.
- Select “chats” from the menu.
- The page that will open after it, will show the “chat backup” option.
- After taping on this option, you can save your data on Google, iCloud, etc.
The other mode of saving your data is top export the chats. You need to open the chat you wish to save and press the three-dot icon on the left side of the top. There you will find the option to download the chat with media or without it. Select your option and download all the chats.
The WhatsApp has listed the phones that it will continue to support in the next year and the app is advising people to use only updated versions. In the list, the phones which use Android 4.0.3 OS+, iPhones iOS 9+, selected phones running with KaiOS 2.5.1+, Jio phone and Jio phone 2 are also included.